FAQ

How can we help you?

General

Is there an annual subscription fee?


No, you only pay for the maps you use




How do I sign up?


Email hello@edozo.com or book a demo with us here Book Demo




Does Edozo provide a full range of OS maps?


Yes, including: MasterMap®, City, Street, Town, Miniscale, Raster, VML, Aerial and Google maps




Why are Edozo Maps faster and more accurate?


Simple product design and our unique one-click boundary maps functionality using Auto-Polygon™




How do you pay for Edozo Maps?


You will be billed monthly via variable direct debit




Can I save my maps at any stage?


Yes, and you can edit them once they are finished




Can I export the maps for my reports?


Yes, you can download JPEG, PNG or PDF in a single click




Are the maps RICS and Land Registry compliant?


Yes, our maps can be used in valuation reports and planning submissions




Can I change the scale and size of my maps?


Yes, by choosing from a range of map scales and sizes or setting a ‘custom scale’ using our simple functionality




Does Edozo Maps work across all browsers?


Yes, although we recommend Google Chrome




Can I get training on the product?


We provide free and unlimited training. We also provide access to our training library with a suite of simple training videos - Book your training here: Book Training




What if I need further assistance? Will there be someone I can talk to?


There will always be a friendly member of the Edozo team at the end of the telephone 0207 0467 803




Does edozo provide CAD compatible files?


Yes, you can download .dwg files to export into your CAD software.




Can I use CAD alongside maps?


Yes, the feature is available on the same, easy to use interface.





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